Personal Data Protection Policy.

When you send a reservation request on the website, Anna's Bistro receives:

• Full name.
• Phone number.
• The date and time you expect to arrive.
• Number of guests.
• The special occasion, if selected.
• Requests or notes you choose to provide.
• Pre-ordered dishes and quantities, if any.
• The time the request was sent and its processing status.

The website does not collect your home address, identity documents, payment information or precise location.

This information is used to:

• Receive and process reservation requests.
• Contact you by phone to confirm the details.
• Discuss pre-ordered dishes or special requests.
• Support operations and resolve issues related to your request.
• Protect the website and prevent misuse.

There is no online payment on the website. Submitting the form does not mean the table is confirmed; Anna's Bistro will call you back.

• Information is sent to Anna's Bistro's reservation management system.
• Only authorized admin accounts can view and process requests.
• Some technical infrastructure providers may process data to keep the website and database running.
• We do not sell personal data.
• Reservation details are not disclosed to other guests.

Anna's Bistro applies access control and security measures appropriate to the scale of the website's operations.

Information is kept for as long as necessary to process reservation requests, support operations and resolve related issues. Once data is no longer needed, Anna's Bistro will consider deleting it or restricting further use, except where retention is required by law.

You can contact Anna's Bistro to:

• Ask about the information you provided.
• Request correction of inaccurate information.
• Request deletion or restriction of processing where appropriate.
• Withdraw consent for processing based on consent.
• Raise a concern related to your privacy.

This policy may be updated as the website's functionality or data handling changes. The latest update date will be shown at the top of the page.